American Red Cross of Tennessee Disaster Update – Fire at Patten Towers in Chattanooga

March 29, 2021 

American Red Cross disaster responders from across Tennessee continue to support recovery efforts for residents impacted by a fire at Patten Towers on March 27. 

The three-alarm blaze caused the entire apartment building to be evacuated. The fire started on the seventh floor, but water and smoke damage has left the building unsafe for entry at this time. 

The American Red Cross has been assisting residents since Saturday providing more than 500 meals and will continue to shelter more than 130 residents in non-congregant shelters at area hotels in the coming days. Originally, the property management company had placed residents in hotels, and handed over the sheltering to Red Cross as of Monday. 

“Our team of volunteers and staff are continuing to provide assistance, safe shelter and food for fire victims and will help to get all returned into their homes,” said Julia Wright, chapter director for the Southeast Chapter of the Red Cross. “We continue to work with our local partners and government officials to ensure that each person receives the recovery services they need.” 

Disaster Recovery Updates: 

• Red Cross is providing temporary lodging in hotels to more than 132 individuals

• Volunteers are continuing to work closely with local officials and Emergency Management Agencies to assess community needs 

“The safety of our disaster workforce and the people we serve is our priority,” Wright added. “We are working under strict COVID protocols for safety of both our clients and our volunteers.” 

Safety Tips: 

Disasters are upsetting experiences for everyone involved. Children, senior citizens, people with disabilities and people for whom English is not their first language are especially at risk and are likely to need extra care and help. 

To reach out for free 24/7 counseling or support, contact the Disaster Distress Helpline at 1-800-985-5990 or text “TalkWithUs’ to 66746.

If you are interested in learning about volunteering with the Red Cross, or to make a financial donation, check out RedCross.org/Tennessee or call 1-800-Red Cross.