Story by Elizabeth Storey, American Red Cross VolunteerBernadette Villanueva
It is hard to imagine surviving a natural disaster like a flood or tornado. Your home and possessions are ruined, and you don’t know what is going to happen. Now imagine not being able to communicate with those who come to offer help. The American Red Cross is working to solve this exact problem. One of the programs in place for this effort is the Latino Engagement Team (LET). After a national team was put into place years ago at Red Cross headquarters, local chapters are now following that lead. In the wake of a disaster, these volunteers deploy to areas with a large Latino population to help them navigate the process of finding immediate resources and get through long term recovery efforts.
Bernadette Villanueva is a member of the LET and was
deployed to Nashville after the flooding in March 2021. Her time was spent
ensuring the Latino community of Nashville had the services and information
they needed to get through this disaster. “We had to wear many hats because
there was such a need,” said Villanueva. This involved helping with meals,
hotels, and coordinating with other local resources and organizations. However,
being able to translate for the Latino community members is a significant part
of the LET work.
“These families are not at home,” said Villanueva. “They
don’t have their belongings. They’re trying to maneuver work and getting their
kids to school from a different place because they’re in a hotel now. Even will
all of that, they’re also maneuvering the language.”
The LET and the Nashville Mayor’s Office hosted a joint
press conference to explain what the Red Cross does, how to get involved and to
create awareness for the need for Spanish speaking volunteers. At the national
level, the Red Cross Training Services are working to translate the volunteer
onboarding process into different languages, to help deliver the mission to
more communities. If someone wants to volunteer and English is not their
first language, they will still be able to sign up and contribute. To find out
more about volunteering with the American Red Cross, go to RedCross.org/Volunteer.